Effective Date: 5/31/2013
Last Updated: 9/04/2025

Cellar Rat Wine Tours (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our site, you agree to the terms described below.

1. Information We Collect

We collect two types of information:

A. Personal Information (you provide directly)

• Name
• Email address
• Phone number
• Billing information (when booking a tour)

B. Non-Personal Information (collected automatically)

• Browser type and version
• Device and operating system
• IP address
• Pages visited and time spent on the site

We may also collect data through cookies, analytics tools (like Google Analytics), and booking forms.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings
• Respond to inquiries and provide customer support
• Send updates, promotions, or newsletters (only if you opt in)
• Improve our website and services
• Comply with legal requirements

We do not sell your personal information to third parties.

3. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can disable cookies in your browser settings, but some features of our site may not work properly without them.

4. Sharing Your Information

We may share your information with trusted third-party partners who help us operate our business (such as payment processors, booking platforms, and email providers). These partners are required to keep your information secure and use it only for the services we request.

We may also disclose your information if required by law or to protect our legal rights.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of online transmission or storage is 100% secure.

6. Your Rights

Depending on where you live, you may have rights to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, contact us at info@cellarratwinetours.com.

7. Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Cellar Rat Wine Tours
Email: Info@cellarratwinetours.com
Phone: (325) 374-8921